Privacy Policy

Introduction

ByRaam Realty ("we", "our", or "us") is committed to protecting the privacy of our website visitors, clients, and prospective buyers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit byraamrealty.com or interact with our services.

By using our website or sharing your personal information with us, you consent to the practices described in this policy.

Information We Collect

Information you provide directly:

Name, phone number, and email address when you fill out our contact form
Your area of interest (investor, home buyer, NRI, etc.) as selected on our website
Messages or enquiries sent via WhatsApp, phone, or email
Site visit scheduling details and property preferences

Information collected automatically:

Device information (browser type, operating system, screen resolution)
IP address and approximate geographic location
Pages visited, time spent on pages, and navigation patterns
Referral source (how you found our website)

We use Google Analytics 4 to collect anonymised usage data. This helps us understand how visitors interact with our website so we can improve the experience.

How We Use Your Information

We use the information collected for the following purposes:

To respond to your enquiries about our projects and services
To schedule and coordinate property site visits
To send you relevant project updates, pricing information, or promotional offers (only if you have expressed interest)
To improve our website's performance, content, and user experience
To comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website uses cookies and similar technologies for:

Essential cookies: Required for basic website functionality
Analytics cookies: Google Analytics 4 (Measurement ID: G-RGVKJ0WQ95) to track website performance and visitor behaviour in aggregate

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Sharing

We may share your information with:

Service providers: Website hosting (Hostinger), analytics (Google), and communication tools (WhatsApp) that help us operate our business
Legal authorities: When required by law, court order, or government regulation
Business partners: In connection with property transactions, but only with your knowledge and consent

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Enquiry data is typically retained for up to 3 years unless you request earlier deletion.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct any inaccurate or incomplete information
Delete your personal information (subject to legal obligations)
Withdraw consent for marketing communications at any time
Object to the processing of your data for specific purposes

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites such as WhatsApp, Instagram, LinkedIn, and Google Maps. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.